![]() ![]() Sabapathy cited a mountain of evidence indicating that culture is a top-of-mind issue for today’s executives and that companies with positive cultures have better performance, productivity and profits than those without. The notion of “culture,” loosely defined as the beliefs and behaviors that govern how people act in an organization, emerged in the 1980s and is now believed to be a major determinant of a company’s success or failure. So much so, in fact, that senior executives are finally starting to pay attention-which presents a tremendous leadership opportunity for HR, Sabapathy said. “But, increasingly, research is showing that people really do care about culture.” “I know a lot of people think culture is a mushy, fuzzy concept,” said Sabapathy, who is executive vice president of people at Cadillac Fairview Corp., an owner and operator of commercial real estate in Toronto. HR leader Norm Sabapathy, speaking at a mega session June 21 during the Society for Human Resource Management 2016 Annual Conference & Exposition in Washington, D.C., gave some tips for overhauling a corporate culture. Former GE CEO Jack Welch once famously said, “The soft stuff is the hard stuff.” The business adage rings true for HR professionals trying to initiate culture change in their organizations.
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